MEDIATION
Hanfra's Mediation involves the skillful intervention of a third-party professional to help resolve disputes that arise between two or more parties. This page includes a variety of resources, including articles, Web site links, books and other sources relating to mediation, conflict resolution, arbitration and dispute resolution.
Steps During Pre-Mediation
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Get the right mediator
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Draft the mediation rules
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Have an informal pre-mediation get-together
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Make the dispute "mediatable"
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Identify the person who must approve of the settlement
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Deal with logistics
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Prepare pre-mediation statement
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Emphasize good faith commitments
Steps During Post-Mediation
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Document all agreements reached in mediation
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Facilitate ratification
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Create a decision maker
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Offer proposals
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Schedule additional mediation sessions
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